henryed07 Posted December 5, 2015 Report Share Posted December 5, 2015 I have updated Visual Studio 2015 with all the updates. I tried to install the update but I get an error:There is a problem with this Windows Installer Package. A program run as part of the steup did not finish as expected. Contact your Support personnel or package vendor. Running Windows 10, Insider Preview - latest build.Visual Studio 2015 Link to comment Share on other sites More sharing options...
Administrators Federico Posted December 7, 2015 Administrators Report Share Posted December 7, 2015 Sorry for the inconvenience and thank you for making the report. We have found an inconsistency with the version of Visual Studio that we were supporting. We have fixed the issue and published new bits. Can you please re-download the product and let us know if the problem was solved? We highly appreciate your help. Link to comment Share on other sites More sharing options...
CESantos Posted December 9, 2015 Report Share Posted December 9, 2015 I also have this problem and I just downloaded a fresh copy this morning (12/9/15). Link to comment Share on other sites More sharing options...
Dave Posted December 10, 2015 Report Share Posted December 10, 2015 I have the same issue. Have VS2015 Update 1 installed, latest SDK 10.0.10586.15; downloaded from this site on 12/9/2015 7:00 EST and I get the same error as above. Link to comment Share on other sites More sharing options...
CESantos Posted December 11, 2015 Report Share Posted December 11, 2015 What do you say, folks, any movement on solving this? I have to wonder how Microsoft can publish some quotes from developers that have used this when there's at three of us (more?) that can't even get it installed.!Should we be waiting for a solution or should we just move on?Thanks for any response, - Charlie Link to comment Share on other sites More sharing options...
Administrators Federico Posted December 14, 2015 Administrators Report Share Posted December 14, 2015 We have not been able to reproduce this problem on our side. Can you please let us know the SDK and VS studio versions that are actually installed on your machine?Also, can you verify you have the latest download of the Silverlight Bridge tool?Thank you, Federico. Link to comment Share on other sites More sharing options...
CESantos Posted December 14, 2015 Report Share Posted December 14, 2015 Visual Studio Community 2015 V 14.0.24720.00 Update 1SDK Windows 10.0.10586.15By "Silverlight Bridge tool" I assume you mean the Mobilize Net Silverlight Bridge? I downloaded it 12/9/2015 8:00 AM EST. I have no idea what version it is since I can't install it. Is there a way to tell?Thanks for your response,- Charlie Link to comment Share on other sites More sharing options...
Administrators Federico Posted December 14, 2015 Administrators Report Share Posted December 14, 2015 Thank you for the information. It may be related to the fact that you are using the Community Edition of Visual Studio. Let us verify.Thank you, Federico. Link to comment Share on other sites More sharing options...
Administrators Federico Posted December 15, 2015 Administrators Report Share Posted December 15, 2015 Charlie: we are not able to reproduce the issue. How can I reach you to schedule a technical session with our team? Please send me a note to [email protected].Thanks, Federico. Link to comment Share on other sites More sharing options...
Mobilize.Net Staff Olman Posted December 15, 2015 Mobilize.Net Staff Report Share Posted December 15, 2015 We were able to reproduce a similar problem for Community Edition only. It seems that standard installer is not able to remove previously installed Visual Studio Extension, can you open in Visual Studio the |Tools|Extensions and Updates menu options and verify if Mobilize.NET's Windows Bridge for WP Silverlight is installed? if so please remove it and try setup again. I attached a sample image.Please let me know your results.Regards,Olman Link to comment Share on other sites More sharing options...
CESantos Posted December 16, 2015 Report Share Posted December 16, 2015 Great! I made the change and everything went smoothly. In fact, a previous error I had was solved by Klint Rutkas over in the Windows forum who recognizes that I didn't have the latest version of Windows 10.Olman and Federico, thanks for your help.- Charlie 1 Link to comment Share on other sites More sharing options...
Administrators Federico Posted January 18, 2016 Administrators Report Share Posted January 18, 2016 If the problem persist please execute the following command from the command prompt: msiexec /i MobilizeNetSilverlightBridge.msi /l*v BridgeLogFile.txt And send us the ‘BridgeLogFile.txt’ file so we can diagnose the problem. Link to comment Share on other sites More sharing options...
zimo85 Posted June 9, 2017 Report Share Posted June 9, 2017 Hi, same error here during setup. Attached you can see the log. How can I resolve? Thanks BridgeLogFile.txt Link to comment Share on other sites More sharing options...
Mobilize.Net Staff John Browne Posted June 12, 2017 Mobilize.Net Staff Report Share Posted June 12, 2017 Hi Zimo85, Can you provide a little more information? Did you have the Silverlight Bridge previously installed? If so, did you uninstall it before running this setup using the Control Panel or did you uninstall it from inside Visual Studio? Link to comment Share on other sites More sharing options...
zimo85 Posted June 20, 2017 Report Share Posted June 20, 2017 On 12/6/2017 at 6:38 PM, John Browne said: Hi Zimo85, Can you provide a little more information? Did you have the Silverlight Bridge previously installed? If so, did you uninstall it before running this setup using the Control Panel or did you uninstall it from inside Visual Studio? Hi John, no, never installed before. Link to comment Share on other sites More sharing options...
Mobilize.Net Staff John Browne Posted June 23, 2017 Mobilize.Net Staff Report Share Posted June 23, 2017 Sorry for the delay, this is a bit puzzling. We think it might be related to the version(s) of Visual Studio installed on the dev machine. Can you check and tell us please which versions of Visual Studio are installed? Link to comment Share on other sites More sharing options...
zimo85 Posted June 23, 2017 Report Share Posted June 23, 2017 1 minute ago, John Browne said: Sorry for the delay, this is a bit puzzling. We think it might be related to the version(s) of Visual Studio installed on the dev machine. Can you check and tell us please which versions of Visual Studio are installed? Visual Studio 2008 9.0.30729.1 SP Visual Studio 2010 10.0.40219.1 SP1Rel Visual Studio Community 2017 15.2 (26430.14) Other versions were previously installed (2012, 2013 and 2105), but not now. Link to comment Share on other sites More sharing options...
Mobilize.Net Staff John Browne Posted June 23, 2017 Mobilize.Net Staff Report Share Posted June 23, 2017 It looks like the problem might be related to the existing installation of VS2010. The installer looks for a file called VSIXInstaller.exe which is also on your VS2010 instance; but the SL Bridge doesn't support 2010 so there's a built in conflict. Suggestion is to rename C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\VSIXInstaller.exe to vsixinstaller.bak, then re-run the SL Bridge setup program. After it's completed, you can rename the VS2010 file back to .exe. Note: we're not sure this will work, but it's easier than uninstalling VS2010. Link to comment Share on other sites More sharing options...
zimo85 Posted June 27, 2017 Report Share Posted June 27, 2017 On 23/6/2017 at 9:51 PM, John Browne said: It looks like the problem might be related to the existing installation of VS2010. The installer looks for a file called VSIXInstaller.exe which is also on your VS2010 instance; but the SL Bridge doesn't support 2010 so there's a built in conflict. Suggestion is to rename C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\IDE\VSIXInstaller.exe to vsixinstaller.bak, then re-run the SL Bridge setup program. After it's completed, you can rename the VS2010 file back to .exe. Note: we're not sure this will work, but it's easier than uninstalling VS2010. No, it does not work. I have attached the log file of the installation with the VS2010 VSIX Installer renamed. Thank you for your time BridgeLogFile.txt Link to comment Share on other sites More sharing options...
Mobilize.Net Staff luis Posted June 27, 2017 Mobilize.Net Staff Report Share Posted June 27, 2017 Hi Zimo85, We need some time to reproduce your configuration on our side so we can offer you a solution. Maybe we will need to generate an alternative installer or determine an alternative installation strategy. We will get back to you as soon as we have more information. Thank you for your patience Link to comment Share on other sites More sharing options...
Mobilize.Net Staff luis Posted June 29, 2017 Mobilize.Net Staff Report Share Posted June 29, 2017 Hello again Zimo85, We were able to reproduce a similar installation problem in our side. However it'll be useful to know which Visual Studio version you use for working with your Windows Phone 8 or Windows Phone 8.1 SL application? . You said you have VS2008, VS2010 and VS2017Community. The conversion tool needs to have the Windows Phone 8/8.1SL project opened in Visual Studio to start the conversion and to ensure all the required dependencies are present . Thanks again, Luis Link to comment Share on other sites More sharing options...
zimo85 Posted June 30, 2017 Report Share Posted June 30, 2017 Hi Luis, I had used Visual Studio 2013 for working on Windows Phone 8.1 SL applications. I will reinstall it when you will fix this issue. Thank you for your work and for your courtesy. Link to comment Share on other sites More sharing options...
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